Chatbase alternative for agencies
Chatbase's Pro plan is $400/mo, and removing their badge is a separate $99/mo add-on on top of that. Full white-labeling is gated behind an Enterprise sales call. ChatForger includes white-labeling and a client portal from $99/mo, with plans up to $199/mo, no sales call required.
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| Feature | ChatForger | Chatbase |
|---|---|---|
| Starting price | $49/mo (Starter, includes client logins) | $32/mo (Hobby) |
| Removing the vendor's badge | Included from $99/mo (Pro and up) | +$99/mo add-on ($1,188/yr) on top of any paid plan |
| Custom branding (logo, colors, no vendor badge) | Included on Pro ($99/mo) and Agency ($199/mo); custom domain for the client portal is not yet supported | Listed as an Enterprise-only feature; requires a custom sales quote |
| Client-facing portal (logins for your clients) | Included, all paid tiers (3-25 client logins depending on plan) | Not part of the core product; built as a single-business chatbot tool, not an agency/reseller platform |
| Highest listed self-serve plan | $199/mo (Agency, 25 bots, 25 client logins) | $400/mo (Pro), then Enterprise (custom, contact sales) |
| Knowledge base training | PDFs, URLs, or pasted text | PDFs, URLs, text, plus a broader set of model and integration options |
Chatbase pricing and feature-tier placement checked against chatbase.co/pricing at time of writing. Pricing pages change; verify current figures before quoting a client.
If you run a single business (not an agency reselling to multiple clients) and want one chatbot with the widest possible range of underlying models and third-party integrations, Chatbase's maturity and integration depth is a real advantage. ChatForger is built specifically for agencies managing many clients' bots under one brand, not as a general-purpose chatbot platform for a single site.
If you're already on Chatbase Enterprise with white-labeling negotiated into your contract, and it's working, the migration cost of moving existing client bots probably isn't worth it just to change platforms.
If your use case leans heavily on Chatbase-specific integrations you've already built workflows around (certain CRMs, specific LLM providers, or API depth ChatForger doesn't yet cover), staying put avoids rebuilding that plumbing.
As of this writing, Chatbase's own plan comparison lists "White-labeling" under its Enterprise tier, which requires contacting sales for pricing. Its lower tiers offer a separate "Remove 'Powered by Chatbase'" add-on for $1,188/yr, which removes the badge but isn't the same as a fully white-labeled, agency-branded product.
Badge removal only hides one line of text on the widget. It doesn't give your client a portal that looks like your product, and it doesn't give you an agency dashboard for managing many clients under one brand. That's the gap ChatForger is built to close, included from the Pro plan rather than gated behind a sales call.
No. For a single business that wants one powerful chatbot on its own site with a wide range of model and integration options, Chatbase is a mature, well-built tool. It's just not built agency-first, which shows up the moment you're managing chatbots for multiple paying clients under your own brand.
Most agencies re-train a client's bot from the same PDFs, URLs, or site content they already used, then swap one script tag on the client's site. Plan for under an hour per client bot.
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